- What are the opening hours of The Ritz-Carlton Spa, Fukuoka? The spa reception is open from 6:30 a.m. to 10:30 p.m.Spa treatments are available from 9:00 a.m. to 9:00 p.m. (last appointment).
- What facilities does the spa offer?
Facilities include five treatment rooms (one couples’ suite and four single rooms), along with a 25-meter heated indoor pool, vitality pool, steam and sauna, a 24-hour fitness center, and an experience shower.
- What treatments and services do the spa offer? The spa offers a comprehensive range of treatments, including facial and body therapies featuring the British skincare brand ESPA, as well as Kyushu-inspired massage treatments to relieve tension, aromatherapy, hot stone therapies, and specialized treatments for expectant mothers.
- Are spa treatments only available to hotel guests? Spa treatments at The Ritz-Carlton Spa Fukuoka are available to both hotel and non-hotel guests.
- Is pool access limited to hotel guests? Pool access at The Ritz-Carlton Spa, Fukuoka is available to day spa guests (non-staying hotel guests with spa treatment reservations), subject to an additional fee.
- What are the pool usage fees and age restrictions?
- Guests aged 16 and above: ¥3,795** (including access to the spa facilities, such as the steam room, sauna, and vitality pool).
- Children aged 4 and above may use the pool complimentary daily from 12:00 P.M. to 5:00 P.M., when accompanied by an adult with paid spa facilities access.
- Children under 4 years old are not permitted
- Outside of these hours, the pool is reserved for adult guests only.
- What is the minimum age for spa treatments?
Spa treatments are available to guests aged 16 years and above.
- What is the minimum age for using the Vitality Pool? Access to the Vitality Pool is limited to guests aged 16 and above. For safety and comfort, guests under 16 are not permitted, including when accompanied by an adult.
- Is the fitness center only available to hotel guests? The fitness center is available 24 hours a day, complimentary for hotel guests aged 16 and above. Guests under 16 are not permitted. Non-hotel guests may access the facility through spa membership only. For more information, please contact the spa reception.
- do-you-offer-swimwear-rental? Swimwear is available for rental at ¥840 per use.
- Are sauna and steam room facilities available? The spa features both a dry sauna and a steam room. The dry sauna is maintained at approximately 80°C, while the steam room is set at 45°C.
- Can I purchase gifts and retail items? A selection of gifts and retail products is available daily from 6:30 a.m. to 10:30 p.m at the Spa Reception at The Ritz-Carlton Spa, Fukuoka.
- Do I need to make a reservation in advance? Advance reservations are recommended to ensure availability. However, guests without a reservation may be accommodated subject to availability. For inquiries or bookings, please contact the Spa Reception at The Ritz-Carlton Spa Fukuoka at +81 92-401-8804 or via email at rc.fukrz.spa@ritzcarlton.com..
- Can I cancel or modify my reservation? To cancel or modify your reservation, please contact the Spa at least 24 hours prior to your scheduled appointment. Cancellations made within 24 hours will be subject to the full treatment charge.Please note that changes requested within 24 hours of the appointment may not be accommodated, depending on availability.
- What happens if I am late for my appointment? In the event of a late arrival, your treatment may be shortened to ensure a seamless experience for all guests. The full treatment fee will still apply.
- Are photos and videos allowed in the spa? For the privacy and comfort of all guests, photography and videography are not permitted within the spa facilities. We kindly request that mobile phones and electronic devices be turned off during your visit.
- Are there any Marriott Bonvoy benefits? Guests may earn Marriott Bonvoy points on spa treatments. Please note that complimentary or discounted benefits are not available, and retail purchases are excluded.